Location: Victorville, CA

Position: Alternative Dispute Resolution/Landlord-Tenant Mediator

Status: Open

Employment Type: Full Time

Salary: $29,120 – $33,280

MEDIATOR - Job Requirements:

The position of ADR Mediator involves mediation between disputing individuals in Small Claims and Unlawful Detainer cases in the courts of San Bernardino County. In addition, in-house mediation in Landlord-Tenant and Fair Housing cases is also required.


Essential duties and functions include the following. Other related duties may be assigned.

Mediation techniques for in-person and telephone mediation

Knowledge of California Dispute Resolution Act of 1986

Case management knowledge

Court System structure

Administrative and intake skills

Ability to appear at all scheduled job assignments on time

Strong communication skills in both writing and speaking

Ability to work effectively with people under stressful situations

Problem identification and disagreement management

Ability to use networking systems effectively

Knowledge of federal and state fair housing laws

Ability to conduct community outreach through workshops and disseminate communication through public media

Self-motivated and able to work independently as well as under the direction of the Programs Director

Other duties as assigned


Possess required knowledge, skills, abilities and experience and be able to explain and demonstrate that the essential functions of the job can be performed.

Demonstrate initiative and adaptability when confronted with assignment shifts and stresses related to contractual deadlines.

Have the ability to maintain confidences, exercise sound judgment and discretion, work collaboratively and maintain effective working relationships.

Maintain open communication lines among administrative staff as related to problem analysis and assessment; demonstrate sound judgment and problem solving abilities.

Conduct all work with thorough attention to detail.

Define problems with clarity and brevity and recommend effective solutions.

Establish and maintain effective working relationships with staff, contractors, and vendors, utilizing tact and patience.

Follow oral and written instructions.

Demonstrate skill in performing thorough and accurate data collection and analysis.

Demonstrate a willingness to continue education/training as required to maintain/upgrade skills and abilities.

Skill in the use of appropriate and necessary computer applications in word processing, spreadsheets, email, and data management.


Paralegal certificate or J. D. required.

At least one year of experience mediating disputes with sound knowledge of the mediation process, ethics, applicable state laws and standards of practice and three years of relevant progressively responsible professional experience. Ability to work with diverse populations is required.

Must have ability to maintain confidences, exercise sound judgment and discretion, work collaboratively and maintain effective working relationships with court, staff, the judges, magistrates, community agencies, and the general public.

Applicant must have completed a minimum of 25 hours of basic mediation training including classroom and practical training and 10 hours of lecture/discussion; candidate must be willing to acquire additional training and/or education annually to maintain that knowledge.


Possession of a valid California Class C Driver's License and required State car insurance. Ability to travel to court mediation assignments and other events, as assigned.

If you are interested in the position please email your resume to

* Qualified candidates will be contacted and scheduled for an interview*